At Flora Health Services, we understand that life doesn’t always go to plan. If you need to cancel or reschedule your appointment, please let us know as soon as you can.

New Clients

To secure your initial appointment, we require an $80 deposit at the time of booking.

48 hours or more notice: Your deposit can be transferred to a future appointment.

Less than 48 hours notice: Your deposit may be forfeited.

Returning Clients

If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 48 hours notice.

Less than 48 hours notice: A cancellation fee of 50% of the appointment fee may apply.

Less than 24 hours notice or failure to attend (non-attendance): The full appointment fee (100%) may be charged.

We appreciate your understanding, as providing notice of cancellations helps us offer appointments to other clients who are waiting for care.

If you need to reschedule or cancel, please email us at hello@florahealthservices.com.au or phone 0493 331 494.

Current policy as of 26 July 2026